Grievance Redressal

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Grievance Redressal (Only for Clients)

The Grievance Redressal mechanism is available only to clients of the Investment Adviser. Clients are individuals or entities who have entered into a valid Investment Advisory Agreement with the Investment Adviser.

Investors are advised to avoid dealing with unregistered individuals or entities. If you are not a client, please refer to the Beware of Impostors section of this website.

In case of any complaint against the Investment Adviser (SEBI Registration No: INA000000805), please write to:

Email: fortuneinvestme@yahoo.co.in

The Investment Adviser will endeavor to resolve the complaint within 21 days from the date of receipt.

Escalation Process

If your complaint is not resolved to your satisfaction within 21 days, you may lodge a complaint on the SEBI SCORES platform.

SCORES Portal:
https://scores.sebi.gov.in

If you are still not satisfied with the resolution provided, you may escalate the dispute through the SEBI Online Dispute Resolution (ODR) portal.

Your attention is drawn to SEBI circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 regarding Online Resolution of Disputes in the Indian Securities Market.

ODR Portal:
https://smartodr.in/

Grievance Redressal Escalation Matrix (Only for Clients)

Details of Designation Contact Person Name Address Contact No. Email ID Working Hours
Customer Care Sachin Mahesh Walawalkar 601, 6th Floor, Jaltarang Lokpuram, CHS D-2, Glady Alvares Road, Off Pokhran Road, Opp Hiranandani Meadows, Apna Bazar, Majiwade, Thane West, Maharashtra – 400610. +91-9820313162 fortuneinvestme@yahoo.co.in 10:00 AM IST to 6:00 PM IST on weekdays (except public holidays)
Head of Customer Care NA NA NA NA NA
Compliance Officer Sachin Mahesh Walawalkar 601, 6th Floor, Jaltarang Lokpuram, CHS D-2, Glady Alvares Road, Off Pokhran Road, Opp Hiranandani Meadows, Apna Bazar, Majiwade, Thane West, Maharashtra – 400610. +91-9820313162 fortuneinvestme@yahoo.co.in 10:00 AM IST to 6:00 PM IST on weekdays (except public holidays)
CEO NA NA NA NA NA
Principal Officer Sachin Mahesh Walawalkar 601, 6th Floor, Jaltarang Lokpuram, CHS D-2, Glady Alvares Road, Off Pokhran Road, Opp Hiranandani Meadows, Apna Bazar, Majiwade, Thane West, Maharashtra – 400610. +91-9820313162 fortuneinvestme@yahoo.co.in 10:00 AM IST to 6:00 PM IST on weekdays (except public holidays)

Beware of Imposters

We do not call or solicit any business from investors. We are not present on any platform, nor do we offer any trading applications. Sachin Mahesh Walawalkar and his employees are not responsible for any damages arising from use of or reliance on any information from unofficial communication channels. Any first contact other than from the email address mentioned in the contact page is to be treated as fake and may be a case of impersonation.

Disclaimer

Registration granted by the Securities and Exchange Board of India (SEBI) and certification from NISM does not guarantee the performance of the intermediary or provide any assurance of returns to investors.