Accessibility Grievance Redressal Mechanism

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Grievance Redressal Mechanism – Accessibility Compliance

In compliance with the SEBI circular dated July 31, 2025 regarding accessibility standards for digital platforms of SEBI registered intermediaries, Sachin Mahesh Walawalkar (SEBI Registered Investment Adviser – Registration No. INA000000805) has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

1. Dedicated Channels

Helpline operational hours: Monday to Friday, 10:00 AM – 6:00 PM IST.

2. Grievance Redressal Process

  • All accessibility-related grievances will be acknowledged within 2 working days.
  • A response or resolution will be provided within 15 working days.
  • If the issue requires additional time due to technical complexity, the complainant will be informed about the extended resolution timeline.

3. Escalation Matrix

Level Designation Name Email Contact Number
Level 1 Nodal Officer Sachin Mahesh Walawalkar fortuneinvestme@yahoo.co.in +91-9820313162
Level 2 Compliance Officer Sachin Mahesh Walawalkar fortuneinvestme@yahoo.co.in +91-9820313162

The escalation mechanism ensures that accessibility concerns raised by users, including persons with disabilities, are handled in a timely and transparent manner.

Beware of Imposters

We do not call or solicit any business from investors. We are not present on any platform, nor do we offer any trading applications. Sachin Mahesh Walawalkar and his employees are not responsible for any damages arising from use of or reliance on any information from unofficial communication channels. Any first contact other than from the email address mentioned in the contact page is to be treated as fake and may be a case of impersonation.

Disclaimer

Registration granted by the Securities and Exchange Board of India (SEBI) and certification from NISM does not guarantee the performance of the intermediary or provide any assurance of returns to investors.